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1.866.751.PROMO (7766)

Frequently Asked Questions

What Are Promotional Products?
Promotional products are items imprinted with a logo or slogan and usually distributed to promote a company, organization, product, service, special achievement, or event. Promotional Products can be divided into three different categories: Promotional Giveaway- Items such as pens, mugs, keychains, etc. Premiums- (sometimes un-imprinted) These items are usually of higher quality and are more expensive and generally used as incentives or gifts. Wearables- Apparel with a company’s logo. This may include caps, corporate apparel, and work wear.

How do I find the right Promotional Product for my specific need(s)?
Farfromboring Promotions understands the competitive nature of today’s workforce. We recognize the need to differentiate yourself from your competition. It is our goal to find the most successful products to match your needs. Our experienced sales members can recommend unique product ideas that will allow your items to stand out!

How do you ensure the quality of the products I purchase?
Farfromboring Promotions has teamed up with the best suppliers in the industry. They have achieved this status through quality and consistency. Our sales members have extensive industry experience and will recommend items that have proven their value. A sample of the product is given to us to help ensure the satisfaction of your purchase.

Do you offer rush services?
Farfromboring has created a special relationship with many of the industry’s best suppliers. Depending on the quality of the art, many products are available within the same week! Our sales associates will help you choose the right products to meet your immediate needs.

How will I know if my artwork is acceptable?
While there are no standards across the board in the industry, there are certain requirements that most suppliers need. Vectorized artwork saved in an EPS, AI, or PDF format is the preferred method. If you have any questions regarding the quality of your art, one of our sales members will review it for quality issues. We also have the capabilities to make your submission usable. Please consult with one of our sales representatives for further information regarding our recreation capabilities.

What is a setup or screen charge?
Most suppliers require this in order to create the screen or mold for applying your logo to a product. This is typically a one time charge if the image is not changed. In some cases there is still a setup charge for a reorder.

Will I be able to see a proof before I purchase the product?
Absolutely! We will never send an item to production without our client’s approval. Proofs may be provided in either paper, electronic, or product versions. They help ensure that the imprint looks correct on the items purchased. A Farfromboring Promotions sales member can help further assist you with any questions regarding this process.

What if I don’t see the product online that I am looking for?
Stop wasting your time! We understand the value of it! You are an expert in your job description and we are experts in Promotional Products. In an industry of over 750,000 products, we don’t expect you to find everything; it is our job to find the best item for your needs. Talk to your Farfromboring Promotions sales member and we will brainstorm for you!

How do I contact Customer Service?
Getting a hold of one of our Farfromboring Promotions Sales Members is almost as easy as turning on your computer! Just click on “Contact Us” from our homepage or call at 866-751-PROMO!
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